Are you seeking a powerful tool for your business that helps in increasing your productivity and services? Or, do you need 24x7 Live Chat Agents? You must go with DeskMoz which offers you Live Chat Agents services so that you can get the best customer support & increase sales with effective services.
What is DeskMoz?
Imagine you have a team of 125 workers available 24x7, 365 days a year handling crucial tasks for you like lead generation, appointment taking and of course, customer support service and technical support. Well, most of the small and medium size businesses cannot afford to have such a package on their website with a dedicated Chat Outsource team.
But, DeskMoz finally makes it a reality with affordable pricing and it’s instant deployment so you can have Live Chat Agents on your website or app in as little as 15 minutes, and what does this mean for you? Well, transparent communication for your customer base.
They would be no longer talking to robots, filling blank forms or digging the plethora of FAQs. They will be talking with the live human beings which hold expertise in real-time customer support. This looks suffice to retain the existing customers & gain new ones.
The chat agents that work on DeskMoz are engaging with your visitors, generating leads for you and all this is completely customizable for you and your business and your unique approach. So, imagine 24x7 sales and technical support available to you with such an ease.
DeskMoz Features Overview :-
You will get customized features that are interesting, interactive and help to enhance the productivity of your business.
DeskMoz serves you interesting and interactive features which include-
24x7 Chat Agents
Need 24x7 live chat agent for your website? DeskMoz values each customer & prospect visiting your website. Their chat agents remain online round the clock and help to increase your sales.
Free Software
DeskMoz’s service comes with a free yet highly customizable live chat software. But, if you already have different software, no issues, they love to work with the other ones too. Live Chat Inc comes complimentary with the service.
Free Setup
If you don’t know how to set up a chat software, their team will help you to make your account live without charging a single penny.
Chat Transcripts
All the chat transcripts are real-time Emailed to you & stored in your DeskMoz dashboard. This is to ensure that you can keep a close eye on the performance of the Chat Agents & suggest improvisations.
Unused Chat
To let you get the complete value out of every dime you are paying to the DeskMoz, all unused chats of the current month will be carried forward to the next month’s quota.
Lead & Ticket Forwarding
All the qualified Sales Leads & Support tickets will be forwarded to you instantly by SMS & Email. Moreover, you get to decide what all information you would like the Chat Agents to collect from the prospect, in order to call it a Sale Lead.
Customized Plans
Every business has different goals and their need varies accordingly. Here you will get to customize your plan as per the very requirements of your business.
Free Trial
DeskMoz offers you 10 days completely free trial. Thereafter, opt to a paid plan only if you are satisfied with the results.
Trained Operators
DeskMoz have trained operators who are well experienced and skilled, they know how to handle customers and convert them into a successful lead.
Personal Manager
From your sign up to final set up, a personal account manager will be there for you who will assist and help you on everything you need to know & want to get done.
24×7 Support, 365+ Days of Service
Irrespective of the time zone you or your visitors, customers & prospects from, DeskMoz can deliver seamless service round the clock.
Best Dashboard
You can always see all your chats, account details, and the total number of chats their agents have done for you. Everything at one place on your personal dashboard! That is really an interesting feature.
White Label
If you are not satisfied with the current theme and want to customize your own logo, colours, greeting message and pre-chat form, this feature allows you to customize all these things easily.
Lowest Prices
DeskMoz offers lowest price range with best value plans. You can start with the Economy plan for $199/month. Many live chat agent providers offer their starting plan which is comparatively expensive. So, DeskMoz wins here too.
Online in 48 hours
As you sign-up, fill the FAQs form, put the code on your website and DeskMoz will train their Agents in 48 hours and will make them live on your website. Great, isn’t it?
DeskMoz Plans & Pricing Overview :-
Here DeskMoz offers four types of plans, you may choose as per your business need and requirement.
Economy Plan
If you are a beginner and run a small business, you may start with this Economy plan that starts with affordable price range i.e. US$199/month. Below are the services you will get with this plan:-
- Up to 50 Chats or 25 Sales Leads
- Working for Single Website
- 20 FAQs
- 24×7( 350+Days) Live Chat Agents
- Free Live Chat Software
- Zapier Integration
- Free Setup
- Carry Forward Unused chats
- Real-Time Chat Transcripts
- Leads Forwarding by EMail & SMS
- White Label Widget
- Advanced Customization
- US$ 6.00/ Extra chat
Standard Plan
In this standard plan, you will get some more advanced facilities than Economy Plan. List of service that will be added to this plan is:-
- Up to 200 Chats or 100 Sales Leads
- Working for Single Website
- Unlimited FAQs
- 24×7( 350+Days)Chat Agents
- Free Live Chat Software
- Zapier Integration
- Free Setup
- Carry Forward Unused chats
- Real-Time Chat Transcripts
- Leads Forwarding by Mail & SMS
- White Label Widget
- Advanced Customization
- US$ 4.00/Extra chat
- Full Website Study
- Custom Trained Agents
Professional Plan
This plan offers you more than the standard plan, if your business’s requirements are broad then you may go with this plan. Here you will get:-
- Up to 500 Chats or 250 Sales Leads
- Multiple Websites (Up to 3)
- Unlimited questions asked frequently (FAQ)
- 24×7(350+Days) Chat Agents
- Free Live Chat Software
- Zapier Integration
- Free Setup
- Carry Forward Unused chats
- Real-Time Chat Transcripts
- Leads Forwarding by Mail & SMS
- White Label Widget
- Advanced Customization
- US$ 3.00/Extra chat
- Full Website Study
- Custom Trained Agents
Premium Plan
This is a little bit expensive plan that consists of all benefits and add-ons that other plans do not. Here is the list of benefits you will receive if you choose this plan:-
- Up to 1000 Chats or 500 Sales Leads
- Multiple Websites (Up to 5)
- Unlimited questions asked frequently (FAQ)
- 24×7(350+Days) Chat Agents
- Free Live Chat Software
- Zapier Integration
- Free Setup
- Carry Forward Unused chat
- Real-Time Chat Transcripts
- Leads Forwarding by Mail & SMS
- White Label Widget
- Advanced Customization
- US$ 2.00/Extra chat
- Full Website Study
- Custom Trained Agents
What's Good About DeskMoz:-
It is important for the businesses to be able to attend not only the new prospects, but also the existing customers 24x7 & DeskMoz is one company that focuses solely on that. DeskMoz covers essential points while serving Live chat agents service -
- Respond to online enquiries quickly
- Address the customer’s specific questions
- Use shortcut typing to save the time
- Deploy Live chat agents quickly
- Easy to operate functionality and process (Even if you are a beginner)
- 10 days free trial
- 24×7 customer support and assistant with live human chat agent on your website
- Customization on features according to your need
- Comparatively cheap than other live chat agent service provider
And there are lots of other advantages you will get if you hire DeskMoz live chat agents for your valuable business.
With DeskMoz you will get the easiest way to increase your website's conversion rate by having a live chat widget & expert human beings 24x7 on your website.
DeskMoz is really the perfect way & an optimal business tool to convert your traffic into sales because they have live human beings which can interact with your visitors to answer all of their questions and make a sales decision right there on your website.
So, what are you waiting for? Try DeskMoz & get more sales now! Just visit DeskMoz.com today, do sign up and get a free trial account. Try out the services and start getting leads with the excellent Live chat agent provider “DeskMoz”. Thanks!